Families of the seven people killed in the Croydon tram crash have spoken of their anger 10 years on, saying justice was not served.
Seven people died and 62 were injured when a tram derailed approaching Sandilands Junction on November 9, 2016.
Those killed were Dane Chinnery, Donald Collett, Robert Huxley, Philip Logan, Dorota Rynkiewicz, Philip Seary and Mark Smith.
A memorial event is being held at Central Parade in New Addington today (November 9), a decade after the crash.
For families who lost loved ones, the anniversary has reopened questions over accountability and the lasting effects of the tragedy.
Jean Smith, whose son Mark died, said: “It’s a milestone at 10 years, but to us we live with it everyday. Justice was not served.”
Danielle Richardson, whose grandfather Phillip Logan was killed, said the trauma continued to affect her family.
She said: “I’m always going to feel bitter. I’m always going to feel that anger towards Transport for London.”
The tram driver, Alfred Dorris, was cleared in 2023 of failing to take reasonable care of his passengers under health and safety legislation.
Transport for London and Tram Operations Limited admitted separate health and safety offences and were fined £10 million and £4 million respectively.
Significant safety changes have since been introduced on the tram network, including automatic braking, additional speed restrictions and improved monitoring.
But Danielle Richardson said she remains concerned about legislation governing tramways and fears another disaster could happen.
TfL said it was “very sorry” to anyone who felt let down by the support offered following the crash and said support and counselling had previously been offered.
Mark Davis, TfL’s general manager for London Trams, said the organisation was remembering the seven victims and everyone affected by the tragedy.
He said TfL remained committed to doing everything possible to ensure such a disaster could never happen again.
Liam Lehane, head of specialist operations at London Ambulance Service, described it as “one of the worst transport disasters” he had witnessed.
Reflecting on its impact on emergency workers, he said: “The enormity of the situation never leaves you.”
The crash happened 10 years ago today, when a tram derailed at Sandilands Junction, and firefighters rescued a dog from a burning home in Croydon at the weekend after a candle sparked a blaze.
